Last Update - 15-12-2025
As Cappadocia Divin House, we attach great importance to the security of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”). This text has been prepared to inform you about the purposes for which your personal data is processed, how it is protected, and your rights.
Within the scope of KVKK, your personal data is processed by the data controller listed below:
Cappadocia Divin House
Address: Isali Gaferli Avcılar Neighborhood, Kantar Street No:4, Göreme / Nevşehir, Turkey
Phone: +90 543 744 75 50
E-mail: info@cappadociadivin.com
Website: www.cappadociadivin.com
The following personal data may be processed in accordance with KVKK:
Identity information (name, surname)
Contact information (phone number, e-mail address)
Reservation and accommodation information
IP address and website usage data
Information related to requests, complaints, and suggestions
Your personal data is processed for the following purposes:
Carrying out reservation processes
Providing accommodation services
Managing customer relations and communication activities
Evaluating requests, complaints, and suggestions
Fulfilling legal obligations
Improving service quality
Your personal data is collected through the following channels:
Our website
Phone and e-mail communication
Online reservation forms
Face-to-face communication
based on the legal grounds specified in Articles 5 and 6 of KVKK.
Your personal data may be transferred:
To authorized public institutions and organizations within the scope of legal obligations
To business partners from whom services are received for accommodation and accounting processes
in accordance with KVKK and relevant legislation. Other than these cases, your personal data is not shared with third parties.
Your personal data is retained for the period specified in the relevant legislation or as long as required by the purpose of processing. At the end of this period, the data is deleted, destroyed, or anonymized.
Pursuant to Article 11 of KVKK, you have the right to:
Learn whether your personal data is being processed
Request information if your personal data has been processed
Learn whether your personal data is used in accordance with its purpose
Request correction if your personal data is incomplete or inaccurately processed
Request deletion or destruction of your personal data
Learn the third parties to whom your personal data has been transferred
Request compensation if you suffer damage due to unlawful processing of your personal data
You may submit your requests within the scope of KVKK in writing or via e-mail to the address below:
E-mail: info@cappadociadivin.com
Your applications will be evaluated and responded to within the periods stipulated in KVKK.
